- Publisher : Rupa Publications India; 2nd edition (1 January 2014)
- Language : English
- Paperback : 257 pages
- ISBN-10 : 8129135507
- ISBN-13 : 978-8129135506
- Reading age : 12 years and up
- Item Weight : 299 g
- Dimensions : 12.95 x 1.73 x 19.69 cm
- Generic Name : One Night @ the Call Center
‘One Night at the Call Centre’ focuses on the story of one night happening with 6 people working together at a call center in Gurgaon, India. At this particular call center, the employees are focused on giving technical support to American clients. The 6 characters, Shyam, Priyanka, Esha, Vroom, Radhika, and Military Uncle are friends, who are all working on this particular night shift together. In America, it is THANKSGIVING time and the phone lines are ringing frantically. The call center receives one call from a very special caller, GOD. A call that alters everything. Although it is vastly based on this story of 6 characters, the book initiates with a train journey from Kanpur to Delhi. The narrating author meets a young girl on the train, who offers to narrate to him an account with a prerequisite that he will have to convert it into his 2nd publication. The author hesitantly agrees. And the story is of that particular night at the call center in Gurgaon. The story is narrated from Shyam’s perspective. The narrations include emotions of lost love, disillusioned aspirations, lack of warmth from family, the stress of the patriarchal system, and the work environs of multinationals. The premises that this book contains include the quietness and reserved lives of the youth of modern India, inhibitions about career, marriage, and family problems in a gradually transforming India. This interesting read can be grabbed online at Amazon India. About the author: Chetan Bhagat is an Indian author and novelist. Some of his best-sellers include Five Point Someone, One Night @ the Call Centre, 2 States and What Young India Wants. Chetan Bhagat studied at the prestigious Indian Institute of Technology, Delhi and Indian Institute of Management, Ahmedabad. 4 of his novels have been adapted into Bollywood movies, namely 3 Idiots, Kai Po Che, 2 States and Hello.
